Virtual Insurance Agent
Introducing Miriam...
Your intelligent Virtual Insurance Agent Chatbot, providing seamless and cost-efficient support service for your customers..
Engage Customers Instantly
Deliver consistent excellence across every channel — web, mobile, and messaging apps — while improving efficiency and lowering operational costs. Meet Miriam — your AI-powered Virtual Insurance Agent, designed to deliver intelligent, on-demand support across every stage of the insurance journey. Today’s customers expect immediacy. Personalization. Seamless digital experiences.
Your business needs to meet — and exceed — those expectations at scale. From instant policy quotes to guided onboarding, claims initiation, and real-time support, Miriam transforms every interaction into a frictionless digital experience. Eliminate wait times. Reduce service overhead. Deliver consistent excellence across every channel — web, mobile, and messaging apps — while improving efficiency and lowering operational costs.
It’s Intelligent Engagement
Built For Scale.
Your Exclusive Agent
Crosure’s Virtual Insurance Agent is a chatbot designed exclusively for the insurance industry.
Self-Service Experience
Provides a smart, personalised, self-service experience for your customers. She answers questions, delivers instant quotes, and helps users sign up, submit claims and buy add-ons – delivering world-class service standards.
Digital Customer Service Solution
Reduces traffic through a digital customer service solution that results in significantly lower HR costs while ensuring the best possible service for your customers 24/7.
Full Intergration
Integrates with the customer support system to improve analytics and connect end-users with a live agent when required.
Context Aware
She is multi-lingual and omnichannel and supports context awareness.
Search, Compare & Buy
Your customers can search, compare and buy insurance products easily and fully digitally – directly from their mobile phone or computer using all major communication apps including Facebook Messenger, WhatsApp, Skype, and Telegram.
Why Choose Crosure?
Crosure is the unified, modular digital platform built to simplify your operations, reduce costs, and revolutionize the customer experience.
Trust & Security
Enterprise-grade security and compliance built into every solution.
Inclusive Design
Built with accessibility and inclusion at the core of every feature.
Cutting-Edge Technology
Leverage the latest Al and automation technologies to stay ahead.
Ready to Transform Your Business?
Join leading insurance companies who trust Crosure to power their digital transformation.
Schedule a Demo
A Partnership Designed Around Your Success
Launching digital insurance isn’t just about technology — it’s about execution, adoption, and measurable results. We work alongside you from implementation to scale, ensuring your platform delivers real commercial impact. Our model is simple: your success drives ours. With minimal upfront costs and performance-aligned economics, we grow when you grow.
Work with us for a win-win digital insurance solution
Unlike many providers, we don’t just create your platform and leave you to it. We’re here for the long haul. We help you implement the technology and maximise its potential.
In fact, other than a minimal calibration fee, our payment is results-oriented. We get paid when you’re successful.
Contact Us
Contact
Set up a call to talk through the specific requirements of your business. You’ll choose the modules you need from our product suite and we’ll create a bespoke plan for customisation and implementation.
Customisation
Depending on the scope of the project, we’ll need 1-2 months to calibrate your platform. We have the resources to ensure it starts generating value for your business in the shortest possible time frame.
Collaboration
Upon completion of the implementation, we’ll continue collaborating with your internal team to deliver optimal outcomes. We offer a range of customisable support packages so you can be confident we always have your back.
Frequently Asked Questions
The VIA is fully omnichannel. It can be deployed on:
- Facebook Messenger
- Telegram
- Web portals
- Mobile apps
This allows insurers and telcos to meet customers where they already are — reducing friction and improving conversion.
By combining conversational AI with behavioral insights, the VIA:
- Delivers personalized quotes in minutes
- Reduces drop-off during onboarding
- Automates follow-ups and reminders
- Improves education around product benefits
The result is lower acquisition cost and a smoother, more intuitive insurance experience.
Powered by AI, machine learning, and network science, your Virtual Insurance Agent delivers intelligent, scalable service that strengthens loyalty, reduces costs, and turns every interaction into measurable value.
Join leading insurance companies leveraging Crosure's CMS to deliver exceptional customer experiences while maintaining security and compliance
Schedule a Consultation